Coronavirus: Impact on SX services

Due to the ongoing situation with coronavirus (also known as COVID-19), we have taken the decision to suspend all face-to-face support and testing services from SX, and to close our bases in Edinburgh and Inverness from today.   

These changes, which will remain in place until further notice, have been made in order to safeguard the health and wellbeing of the men using our services, along with our team of volunteers and staff 

Despite the suspension of face-to-face services, we want to ensure that those looking for information, advice and support with any aspect of the physical, mental or sexual health and wellbeing are still able to do so. 

We will also offer support to those who wish advice around their substance use, including Chemsex, at this time. 

We will continue to provide these services over phone, text, email and appswith lots more information available on this siteand through our new dedicated live chat service. 

I’m looking for support. How can I get in touch? 

If you’re looking for information, advice or support from SX, we’ll continue to make sure you can do so. You can reach out to us in the following ways: 

By phone: 

If you’re wanting to speak to a member of the SX team, you can call or text us on 07703 840 970. This line will be open Monday-Friday 10.00am-4.00pm and one of the team will be on hand to help. 

Please note that the line may be busy. If you can’t get through, leave a contact number of the answer phone and we’ll get back to you as soon as we can. 

By email: 

Throughout this period, you can send any enquiries to us at and they will be passed on to a member of the team who will come back to you as soon as possible. 

Alternatively, if you know who you’re trying to reach, you can find the contact details for individual members of staff here. 

Through our live chat: 

We have now launched a new live chat service, open from MondayFriday10.00am-4.00pm. 

To launch the live chat and talk to a member of the team, tap or click on the green speech bubble icon in the bottom right of the screen. 

Outside hours, you can send offline messages through the live chat and we will respond to you as soon as possible. 


Our website has lots of information and advice that can help. Check out the quick links on the home page for our most popular sections or look through the menu to find what you’re looking for. 

I’m looking to get an HIV or sexual health test. Where do I go?

Although we’ve had to suspend our testing clinics in Lothian, Forth Valley and Highland, we are working closely with our NHS partners to make sure people can continue to access testing. 

Testing is still available from most local NHS sexual health services. You can find details of your local services from our Service Finder However it is importiant to note that the sitiuation is changing rapidly and services may change at short notice. 

If you are experiencing coronavirus symptoms (high temperature or a new continuous cough), or are self-isolating because you live with someone who has these symptoms, please do not visit sexual health services.

Under these circumstances, you should follow coronavirus advice from NHS Inform. 

I’m looking to get hold of free condoms. Where can I go? 

As part of our service suspension, we won’t be able to do our usual condom drop offs at venues and cruising sites.

However, many NHS services will continue to make free condoms available through sexual health clinics, GP practices and pharmacies.  

You can also order condoms online from 

Check out our service finder to look for venues near you (please note that these services can’t be guaranteed at this time). 

If you are experiencing coronavirus symptoms (high temperature or a new continuous cough), or are self-isolating because you live with someone who has these symptoms, please do not visit sexual health services.  

Under these circumstances, you should follow coronavirus advice from NHS Inform.

When will face-to-face support be available again?

We want to get things back up and running as soon as possible but, unfortunately, can’t say when that will be just now.  

The situation with coronavirus is changing on an daily basis, and we are monitoring all of the guidance and advice coming from the Scottish Government and NHS 

We've made these changes to safeguard the health and wellbeing of the those using our servicesand asoon as we know it is safe to resume full services we will do so. 

Stay up to date on what we’re doing by following us on social media, and checking our website. 

Where can I stay up to date on coronavirus developments? 

For the most up-to-date information on coronavirus, check out You can also stay up to date on coronavirus on our website here.